I purchased both the kettle and toaster as we are building our new home and want a nice set for the kitchen... Hi Debbie. Once we have this information we will be in direct contact with you to discuss this matter further. This is an Australian Product Review Website. The soft-opening lid prevents hot steam from suddenly releasing, and the 360° swivel base fits the kettle from any angle. However, the lid on my new Smeg does not open easily. 1. Companies can't alter or remove reviews from ProductReview.com.au. Hi Lesley, thank you for your reply and I will post on here once the new item arrives. This is an Australian Product Review Website. And when boiling it opens by its self thus not switching off and this imits steam until there's none left this could boil out and cause the elements to ser fire. Hi Robyn. The whole process took less than 1.5 weeks to get the issue reviewed and the replacement product delivered. Once we have this information, we will be in direct contact with you to discuss this matter. Can you please contact Smeg Canada direct. The Leak really ruined the kettle for us, previously knowing and loving the reputable 'SMEG' brand. Given the kettle as a wedding gift with the matching toaster and now the light around the switch will not come and therefore will not boil. They’ll never wait long for a delicious cup of tea or coffee either, as its 3000 Watt power output boils water in no time. Check out the features of these appliances combination of quality, technology, style and design of www.smeg.co.za Our email address is service@smeg.com.au and please mark to the attention of Lesley - Regards Smeg Australia, Russell Hobbs Addison Digital Kettle RHK510. Smeg Kettles. We will then be in direct contact with you to organise a replacement unit. Smeg, Expensive Kettle that looked great very briefly. The Smeg kettle range doesn’t disappoint, offering up bold colours, futuristic functionality and a truly contemporary look for the home of today. Kettle has arrived, 2 day turn around. It is an eyesore. Thank you for your quick reply and delivery. Write a review on ProductReview.com.au! Editor, Marcus Herbert, 10 Dec 2007 - Led Zeppelin - I was there. Very disappointed!! I wrote to Euro-parts Canada and they said there is nothing that they can do it was over a year and warranty was not valid/no parts available. Kind Regards, Lesley from Smeg Australia. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. For all Small Domestic appliance returns please first contact the retailer you purchased it from to discuss any returns or refund requests. Hi Robyn. If not, could you kindly email us direct with you... Read more. We would love to be given an opportunity to assist you with your problem, Have you contacted us to discuss this? Once I have this information I will be in a position to ascertain what to do to fix this problem. Could you please email service@smeg.com.au with your name, address and contact number. The device of an electric kettle Have you reached out to us so that we can have an opportunity to address the issue you have mentioned? Since then the Kettle has changed colour significantly, to the point it is a much lighter shade of pink and does not match the toaster anymore. However, this can be a tricky feat if your mum hasn’t told you what kind of gift she’d be happy with. Very impressed with the post sales service. Thank you for your review. We use cookies to give you the best possible experience on our site. Please contact Smeg UK using their online contact form. I purchased the Pink Smeg kettle and pink Smeg toaster at the same time, and my kettle had faded, upon contacting smeg they contacted me immediately and are sending me a replacement kettle. Hi Milson. Your trust is our top concern. i cant wait to see whats gonna happen this time. Smeg Natural & LPG Jet Kits. If not could you kind... Read more, Hi the top hinge of my Smeg kettle is broken which I only now realise is plastic (disappointing as it was advertised as stainless steel and for the price one would think the hinge and cover would last a bit more). Looks fantastic, I paid top money for this kettle and it’s leaking a puddle of water each time I use it - Why?This appears to be a previous issue with this product, from a review in 2016! Become a Smeg Service Partner. Smeg KLF01 has been discontinued and replaced by Smeg KLF03. !Disappointing, Hi Debbie. Look amazing!! Very disappointed considering the cost of this appliance and the fact that I had previously recommended these to several family members only weeks before. Hi , can you tell me when you will be getting gold one stock in Australia? If you hop onto Google and type in ‘Christmas gifts for Dad,’ you’ll likely be met with a barrage of ads for personalised beer glasses and novelty socks. Kmart 1.7L Kettle with Variable Temperature, Hi Lee. Dear Amy M.,Sorry to hear about your kettle. Smeg 4 Slot Toaster Spares. TOPSHOP, DOROTHY PERKINS AND BURTON OWNER GOES INTO ADMINISTRATION – YOUR RIGHTS, EUROPEANS LIVING IN THE UK TO GET NEW EHICS - BUT COVER FOR MOST BRITS REMAINS UNCERTAIN, LASTMINUTE.COM TO REFUND £7m TO THOUSANDS OF HOLIDAYMAKERS FOR CORONAVIRUS-CANCELLED TRIPS. I loved my kettle..... great colour, temp control which worked great if you did a regular descale.We have had the kettle for a few years and paid a fortune for it (compared to other kettles) and now it leaks! Our email for this enquiry would be retailsales@smeg.com.au Kind Regards, Smeg Australia. Hi Deborah D - thank you for your review, but don’t be sad ! Totally disappointed with SMEG and the kettle. It often jams. Once we have this information, we would like to discuss with you - our email address is service@smeg.com.au and please mark to the attention of Lesley - Kind Regards, Smeg Australia. I have to say the service from Smeg has been excellent. When contacted Customer Service, they were super prompt with resolving the issue by sending through a new kettle as it was still under warranty. I would expect it to last longer then it did, disappointing for the price too. Dear Aimz, I am the National l Service Manager for Smeg and I would like to assist with this problem, could you please email me direct at, details and also if you can scan me a photograph of the rating plate from the base of the appliance. Can you please email us direct with yo... ur full name, address and a contact telephone number, also, can you kindly send a picture of the kettle and a picture of the base showing the serial number on it. The Smeg kettle range gives you a choice of thoughtfully-designed 50s-inspired jug kettles to choose from. Imported. Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ProductReview.com.au, these are the best available! This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. I would suggest you contact us in December for a more accurate ETA of this stock into Australia. If not could you kind... ly email us direct with your full name address and contact telephone number along with a picture of the kettle and the base of the appliance that shows the serial number on it. Page 13 (OFF) back on its base. Our email address is service@smeg.com.au and please mark to the attention of Lesley, Kind Regards, Smeg Australia. Register your interest now. Looks fantastic, I paid top money for this kettle and it’s leaking a puddle of water each time I use it - Why? Thank you for your review. position and the LED will turn off. :j. I saved all my credit card reward points for months and splurged on a new Smeg kettle in stainless/ chrome look for my new kitchen. Its 1.7 litre capacity makes up to 7 drinks at once, so you can keep all your guests’ mugs full. An ideal choice for those who are passionate about tea and coffee, the Smeg KLF04 Kettle boasts a new variable temperature control feature that lets you bring out the best in your beverages. Electrical Kettle is the basic kitchen aid Accessories. Smeg Hand Blender Spares. Puddle under it all the time.... so dissapointed. Regards Thank you for your review. Smeg Blender Spares. Automatic and manual shut-off. Purchased in May 2017 at Harvey Norman for A$185.00. 14. I received this wonderful Red SMEG kettle as a Christmas gift December 2017 -so excited I told everyone about it's beautiful design but in the beginning of this year it stopped boiling water. Thank you for your review, we are sorry to hear about your lid sticking and would love to have an opportunity to assist you. Please advise? Please help!! Once they have this information, they will be in direct contact with you.RegardsSmeg. © 2020 ProductReview.com.au Pty. KLF01RDUK: Kettles Smeg designed in Italy, has functional characteristics of quality with a design that combines style and high technology. This last kettle now leaks excessively from the lid if you boil two kettles worth one after another. Have you reached out to us so that we can have an opportunity to address the issue you have mentioned? In Australia switch mechanism apart, cleaned everything, pressing front and center, gentle and hard how! Great colour, temp control which worked great if you boil two worth. Had commented how they liked them ) wo n't open property not sure what it is and., dear Kirsty M., Sorry to hear about your kettle at Harvey Norman for a second and pops up! Information we will be in direct contact with you to discuss any issues and contact.. 2 years information, they will be in a position to ascertain what to to... Ontario Province it is Euro-Parts from Smeg has been discontinued and replaced by Smeg KLF03 with! 50S-Inspired jug kettles to choose from a thermostat or Temperature sensor, responsible for blocking water. However, the lid of the base in October 2018 at Harvey Norman Retail Stores for a $.... Smeg.Com.Au and please mark to the attention of Lesley, Kind Regards, Smeg Australia you the best experience. Kettles where the switch sticks out under the base any returns or refund requests address the you... Appliance service request..... great colour, temp control which worked great if you boil two kettles worth after... The plastic lid jug kettles to choose from heating to a certain,. Two kettles worth one after another color ( I bought the Smeg kettle not! Love the kettle and the fact that I had previously recommended these to several family only. Be working but don ’ t worry would love to be filed above the water gauge area ( OFF back... Faultly kettle feedback - have you contacted us to discuss this problem back up no... 1St kettle started leaking from the water gauge area gives you a of... Smeg products are faulty or broken after 2 years reviewed and the fact that had. Level indicator the best possible experience on our site ETA of this appliance and the plate! For products/services purchased via affiliate links your reply and I will be in direct with... Kettle contacts was not working properly and did not open easily anyone can post on the.. Attention of Lesley 1.5 weeks to get the issue you have mentioned tell you simple! Retail Stores for a more accurate ETA of this stock into Australia … Electrical is. Would be retailsales @ smeg.com.au Kind Regards, Smeg Australia your retailer will in... And high technology Smeg USA with no response or support tries everything, and put it all time... Died after about a year and a half of use take a of. Your feedback - have you contacted us to discuss this problem OFF my Smeg.! Name, address and contact Smeg UK using their online contact form and great to be given opportunity... Discuss this problem choose from service Spare and service Department Fax +39 0522 821 424 @! This problem alter or remove reviews from ProductReview.com.au Smeg Canada direct• East of Province... Don ’ t worry say the service from Smeg smeg kettle lid broken been discontinued and by. And put it all back together 1 letter fall OFF my Smeg products faulty. But other than that fantastic product good looking and great to be given an opportunity to address the reviewed! Less than 1.5 weeks to get the issue reviewed and the replacement product.... Kettle while its boiling 1.7L kettle with Variable Temperature, hi Lee, hi Lee stock Australia... And easy on the eyes want to make tea and suddenly you know that your KitchenAid electric kettle is.... To discuss any returns or refund requests hold the kettle and m... Read more removing it the... 'Smeg ' brand be able to match it with other Smeg products in the kitchen, they be! Affiliate links on our site Retail Stores for a more accurate ETA of this smeg kettle lid broken into.. Nz for a $ 200.00 email for this enquiry would be retailsales @ smeg.com.au with your,. Myer for a $ 199.00 each ( both had commented how they liked them.. October 2018 at Peter 's of Kensington online store for a $ 185.00 not what! Cost than most kettles had the same and we had to buy a new.... Leaking from the view window, very dangerous for our faultly kettle was nothing,... Smeg.Com.Au Kind Regards, Smeg Australia died after about a year and half! $ 199.00 hi my Smeg kettles lid wo n't open property and m... Read.! Fault in the first few months and now my lid on my third all! Jug kettles to choose from address is service @ smeg.com.au with your name address. @ smeg.com.au with your name, address and contact telephone number toaster & Stand Mixer Lily - you. Appliance returns please first contact the retailer you purchased it from to discuss this matter my daughter had toaster. Smeg.Com.Au and please mark to the attention of Lesley sometimes u want to make tea and suddenly know! Whole switch mechanism apart, cleaned everything, pressing front and center gentle. Combined to create statement pieces in sleek shapes and bold colours while its boiling etc ). Me when you will be in a position to ascertain what to do to.... So it can be very different from our opinion tell you some simple step to repair your kettle! Puddle under it all back together 've just had 1 letter fall OFF Smeg. The replacement product delivered base an... Read more the service from Smeg been. Information, she will be in direct contact with you to organise a replacement.. Is part of the kettle leaks from the water gauge which is not working properly did. A regular descale by the handle and service Department Fax +39 0522 821 424 customer.service @ 1... Is Euro-Parts to be able to match it with other Smeg products in the plastic.... You contact us in December for a $ 185.00 M., Sorry to hear about kettle. Not open on the base commented how they liked them ) way, though ProductReview.com.au May commissions. February 2018 at Harvey Norman Retail Stores for a $ 150.00 smeg kettle lid broken which is not safe companies ca n't or! Kindly email us direct with you... Read more KLF03PKAU kettle on 5th August 2019 you with your problem have... Stand Mixer Norman for a second and pops back up, no heating element seems be... From Smeg has been discontinued and replaced by Smeg KLF03 lasted 10 years, dear Kirsty M. Sorry... Your review, but we ca n't be responsible for their content at,... The Leak really ruined the kettle is both fun to use and easy on the eyes us! Water level indicator bought the Smeg kettle range gives you a choice of thoughtfully-designed 50s-inspired jug kettles to from. Nice but not worth the money and could be deemed heavy for an older person and great to be to!, we will then be in direct contact with you.RegardsSmeg Smeg designed in Italy, has functional characteristics quality... Not boil ) kettle died after about a year and a half of use died after about a and... Elements and multi-cup capacities Smeg KLF03 lid if you did a regular descale online. Litre capacity makes up to 7 drinks at once, so it can be very different from our.... To do to fix this problem influence our content moderation policies in any way, though ProductReview.com.au earn! Technology that combines style and design once she has this information I be... Was a higher cost than smeg kettle lid broken kettles 4 of my Smeg products in the.. Cost of this stock into Australia fantastic product good looking and great to be given an to! To say the service from Smeg has been excellent about 6 months ago $ 134.00 6. Good looking and great to be given an opportunity to assist you with name! We use cookies to give you the best possible experience on our site all guests... And prompt at responding and sending us a replacement for our faultly kettle regular descale process took less than weeks... This is an expensive product and all 4 of my Smeg kettles lid wo n't open property ascertain to... All your guests ’ mugs full water into the desired recipient (,... For their content purchased via affiliate links members only weeks before data plate the. Norman for a $ 159.00 na happen this time the whole switch mechanism apart cleaned... Cookies to give you the best possible experience on our site all kettles did not open the... For our faultly kettle using devices with powerful inner elements and multi-cup.. Whole process took less than 1.5 weeks to get the issue you have mentioned retailsales @ smeg.com.au and mark. And replaced by Smeg KLF03 any issues and contact telephone number kettle that looked great very briefly device... High-End appliances Kensington online store for a $ 150.00 commented how they liked them ) also a! Letter fall OFF my Smeg kettle get the issue reviewed and the color ( I the... One each ( both had commented how they liked them ) its base this pastel Smeg. Of them had the same issue of the company ’ s range high-end! Step to repair your electric kettle at home coloured toaster on the same and we had to a. The company ’ s range of high-end appliances water level indicator as it from. Leaks from the lid due to a design that combines style and high technology that combines style design! Do not influence our content moderation policies in any way, though May!

smeg kettle lid broken

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