2. Having problems with your ANKER SoundCore? Do not separate the two devices for more than 3 feet while pairing. Try to lower the sound level to 85% on the Bluetooth device. judyinln - Having connection problems? Press and hold the button on both earbuds for 3 seconds. Then press the Bluetooth button on the speaker down for 2-3 seconds to enter pairing mode. This video shows how to fix and reset your SoundCore Liberty Air in case the left earbud is not working. To avoid using a Bluetooth connection, you can use an auxiliary cord to physically connect the speaker to your device. USA: 1-800-988-7973 Mon-Fri 9AM-5PM (PT) International Markets I tried your method now and it didnt work either. Upgraded, Anker Soundcore Liberty Neo True Wireless Earbuds, Pumping Bass, IPX7 Waterproof, Secure Fit, Bluetooth 5 Headphones, Stereo Calls, Noise Isolation, One Step Pairing, Sports, Work Out(Gray) Visit the Soundcore Store. Take a look at this page to troubleshoot problems with your speaker. To solve this remove any obstacles between the speaker and your device, move as close as possible, and try to connect. First, you have to press and hold the 'Power' button for 1 second to turn on the speaker. Step 5. You can send support@anker.com a message and see if they can help you. Did you manage to get the left one to work eventually? Reply, My Bluetooth transmitter is never found in my iPhone 8, Justin Vides - Hi Guys, High volume levels can cause distortion to sound on speakers. The sound, the weight, the build quality, and the style are all something to appreciate from this pair of headphones. Through the Audioqueues when turning the left earbuds on or off i know that the left earbud is not completly broken. Give this a try: delete the Bluetooth profile from your phone. Ensure that the SoundCore Spirit headphones* is turned on and the battery fully charged. To avoid this turn off Bluetooth devices that are not being used and test your sound quality again. After i reset the earbuds and connect them to my phone, the left bud LED continues to “breathe” in white and doesnt play music. Move closer to the device to improve sound quality. Not getting sound from Anker speaker. July 24 3. Ensure that the Anker SoundCore speaker* is turned on and the battery fully charged. Is it broken or can this be fixed? When you say you have tried resetting these what method did you use? If the microphone does not work even though there is a Bluetooth connection, it means that your microphone or microphone wires are broken. Reset. Broken speakers prevent sound from being produced or produce distorted sound. If all the jackets are too large, Soundcore Liberty Neo can be used without jackets. Try pressing and holding all buttons on the SoundCore simultaneously, for about 30 seconds, then press and hold the power button until it turns on. Diamond-Inspired Sound 4 Microphones with cVc 8.0 Uplink Noise Cancellation . If the red light on the side of the device is not turning on even when plugged in, then you have a faulty charging port. Insert the earbuds into the inner canal of your ears. The speaker is out of range, or has faulty Bluetooth. The instruction for SN printed inside the charging case is ONLY one that works for my liberty. Since they have 2 versions for this headphone, could you please check if the serial number is printed inside the charging case or attached via a sticker on the USB charging cable? Nigel - Manual says its in connection mode. Step 3. Turn on Bluetooth on your device and search for “SoundCore Liberty Air” to connect. Step 2 Press the Play button and hold it for approx 3 seconds. (If pairing is successful the LED indicator on the left earbud will start flashing slowly and the LED indicator on the right earbud will flash rapidly.). After your phone has connected to Liberty Air, delete it from the list of paired devices. 4.8 out of 5 stars 29 ratings | 3 answered questions There is a problem with the current Bluetooth connection. This clears the paring information. Music is only coming out of the right earbud. 2. Place one earbud in the charging case and make sure it’s charging (The LED indicator will be solid white). Reset the earbuds if you can only hear sound on one side: 1. If the SN is on the white sticker on the USB charging cable, please try this method: Remove the right earbud from the charging case. I then borrowed my friend’s phone and connect my Anker with his Bluetooth. 3. If the device’s Bluetooth connection chip is broken, it stops the device from pairing at all and prevents any Bluetooth interaction. Enter pairing mode when earbuds are switched on. If the red light on the side of the device is turning on, but the device has little to no battery life, you have a faulty battery. I then put the left earbud in the charging case and close the lid and took them out both and let them connect to each other by placing them literally like in 69 shape until the right one started blinking and left one slowly blinking. Turn on Bluetooth on your device and search for “SoundCore Liberty Air” to connect. Connect via AUX. Model A3102. Well my left earbud isn’t working either. Place the earbuds in the charging case before you start charging. Turn on the Bluetooth on your device and find “Soundcore Liberty Air” to pair them. I followed the steps 3 times and it didn’t work until took both buds out of the charger and placed them BESIDE each other when I paired them with phone and then it worked perfectly. An awesome team of students from our education program made this wiki. Place the earbuds into the charging case and make sure they are being charged. After i reset the earbuds and connect them to my phone, the left bud LED continues to “breathe” in white and doesnt play music. The LED indicators will flash red 3 times and then turn white. Open the Soundcore App and connect with Liberty Air 2. Mine worked the way, I will tell how. 4. You may refer to the attachment to find the serial number. I resetted the earbuds a few times already and still the same problem. Whether you are at the gym or on a trip, these earbuds are a must-have! If no other solutions for improving sound have worked, the speakers might be faulty. Is there a solution to this? You can replace this using this guide. If you wish to restore the Bluetooth ability of your speaker, you must desolder the Bluetooth chip and replace it. This may also happen if the volume level is too low. The memory foam earcups fit comfortably around my big ears, and the headband never made the top of my head start to ache; indeed, I wore the headphones for several hours straight during a coast-to-coast flight without any pai… yalla!! Place the earbuds into the charging case and make sure they are being charged. *Please note that the new iPhone does not pair with these earbuds due to the software compatibility of the new iPhone and iOS version. It doesn’t show any lights when i charge it. Then press the Bluetooth button on the speaker down for 2-3 seconds to enter pairing mode. Leave it for a bit (it’ll blink white a lot). Charging Charge the charging case before using the earbuds for the first time. LEARN MORE Terms — And the case works because the right earbud charges. Anker Soundcore Liberty 2 Wireless Earbuds, Diamond-Inspired Drivers, 32H Playtime, HearID Personalized Sound, Bluetooth 5.0, Bluetooth Headphones, 4 Mics with Uplink Noise Cancellation 4.3 out of 5 stars 1,679. So, I did per as the instruction manual but that didn’t really work at first. Turn on the speaker using the power button on the top. You will see a red light. Take out the right earbud and tap the side 4 times, then out back into the case. Put the other earbud in the charging case and repeat Step 3. Thanks for posting. Reply, © 2020 iFixit — Licensed under Creative Commons — Privacy — Once in pairing mode, try reconnecting to the speaker. Make sure Anker Soundcore is turned on and in range”. Forget the pairing record on your device and turn off the Bluetooth on your device; Place the earbuds into the charging case and make sure they are being charged. Reply, What do I do if one side of me earpods are louder then the other making it to where the volume is more on the quieter side doesnt work, Christopher Chapman - at first, don’t panic guys, there is nothing wrong with the hardware so be patient and keep on trying various methods mentioned. Price and availability . The headphone is automatically set to the pairing mode and the blue LED flashes rapidly. A flashing blue light indicates the speaker is in pairing mode. Pair your device with Liberty Air 2. The Anker Soundcore Life Q20 ANC is available worldwide now for $60 / £52 (about AU$94) making it a very affordable pair of active noise cancelling headphones. Turn off the Bluetooth. If the SN is on the white sticker on the USB charging cable, please try this method: Remove the right earbud from the charging case. Ensure that the Anker SoundBuds headphone* is turned on and the battery fully charged. Turn to lock. 2. After struggling for about an hour, I tried the reset procedure but instead of resetting the left earbud first Ike in the video I reset the right earbud first, followed by the left. For help replacing the Bluetooth chip, follow this guide. Step 4. Hope this helps. If your isnt showing any light, then put it in the case and charge it. When i try to set the earbuds up, the right one blinks fast ready to connect with the phone, and the left earbud keeps slowly blinking “breathing”. You need to disable bluetooth, and do not pair them to your phone until they connect to eachother. 5. After your phone has connected to Liberty Air, delete it from the list of paired devices. What the Anker Soundcore Life Q20 ANC offers is a solid pair of headphones for those looking for just the basics and good-enough sound and noise cancellation. Once in pairing mode, try reconnecting to the speaker. The Anker Soundcore Life Q20 ANC is available worldwide now for $60 / £52 (about AU$94) making it a very affordable pair of active noise cancelling headphones. 2. The speaker has not been paired or unpaired properly. This is the message I see when attempting to connect to Anker Soundcore sound—-“Connection unsuccessful. The speaker’s power button does not function properly. Weighing in at just 9.3 ounces, the SoundCore Life Q20 features an adjustable padded headband with foldable earcups that swivel up to 90 degrees, handy for stashing the headset into a backpack or a purse. both are working now and then I unpaired and connect it to my phone and it still working. Our technical team has known this issue and are working on the improvement. @ndalby, This suggested worked perfectly after trying all others! 2. Step 2. 1. Either way I’m sorry for your troubles and hopefully you can get this resolved by contacting support, I have the same problem. Put the earbud back into the charging case. Remove both earbuds from the charging case and place them near each other. Anker SoundCore 2 User Manual In this user guide, I would like to help those ones who have just bought their new speaker and do not know how to pair and connect their Anker SoundCore 2 speaker to a Bluetooth device and do not know how to use it. The Anker Soundcore Life Q20 bluetooth headphones are not what I had expected from a $60 pair of headphones. Rapidly flashing white Pairing mode Slow flashing white Connected to a device. Go to the Apple App Store or Google Play to download the Soundcore App. First turn off Bluetooth on the device you want to connect to. Quickly tap the touchpad on the right earbud 4 times. Click on the Custom Command button in the lower right corner to enter the Custom Command page. The speaker could have a broken microphone or broken microphone wire. Featuring a BassUp technology that enhances your audio's bass frequencies and adds a powerful sonic punch. Still only the right bud playing. What can I do to stop it bleeping and then on third bleep shuts down speaker ??? The headphone is now ready for pairing and can be connected with other Bluetooth enabled devices. Unfortunatly i cant get both earbuds left and right to connect with each other. Once the earbuds start this or flash red, reconnect to your phone and enjoy your music. Never. Powered by Discourse, best viewed with JavaScript enabled, Anker Soundcore Liberty Air left earbud not connecting. Try this. Upgraded, Anker Soundcore Liberty Neo True Wireless Earbuds, Pumping Bass, IPX7 Waterproof, Secure Fit, Bluetooth 5 Headphones, Stereo Calls, Noise Isolation, One Step Pairing, Sports, Work Out(Gray) 4.8 out of 5 stars 34. July 29 Still only the right bud playing. Use the same cable on another device to see if the cable is bad. A steady blue light indicates your device is paired to the speaker. The Anker Soundcore Spirit Dot 2 earbuds are surprisingly easy to use. You can fix this by following this guide. You can replace this using this guide. I tried the method in the Manual that was included which was similar to yours. If the cable does not charge another device then the cable is broken and another cable should be substituted. You will see a white light rapidly flashing on the right earbud. 4. SoundLine AUX cable sold separately. Reply. Remove any obstacles between the speaker and your device, and move your device as close as you can to your ANKER SoundCore and try to pair again. Put both earbuds into the case…wait a few seconds then proceed to step 3. Step 6. Bluetooth connection uses waves. Bluetooth is on. Worked for me! But mine doesn’t show any lights at all. If not, SoundCore will enter pairing mode. Accessibility, Press and Hold All Buttons at the Same Time, Problems Switching Between Paired Devices, Connected Device Not Able to Control Volume. $99.99. When you remove them from the case for the first time they automatically enter pairing mode, which takes some of the guesswork out of the initial setup process. Take both out of the case at the same time, you will see the lights on top flashing white or blinkin in a breathing way. While the Liberty Air 2 and the Soundcore Liberty Pro were aimed more for everyday use there is no mistaking what the Soundcore Spirit X2 is … If there are many Bluetooth devices all being used at once it can cloud the connection between your device and the speaker. September 12 iPhone is 5” away from speaker. I’m still trying to fix mine. Take them both out and tap four times each side - it should blink red on each side. A flashing blue light indicates the speaker is in pairing mode. The speaker is out of range, or has a broken speaker/speaker wires. Comfortable Fit: Select from a range of EarTips in multiple sizes to find the perfect fit for your ears. If the device is out of range the sound quality will be poor. It may take around 3-4 weeks. But it doesnt connect to the right earbud. Special offers and product promotions. Today I received my Soundcore Liberty Air from Amazon and the first Impression of the packaging and quality of the earbuds are very good. 1) Ensure your device's Bluetooth setting is enabled and your device is within 1 m (3 ft). Beware this is incredibly hard to do. Try this. Next. A steady blue light indicates your device is paired to the speaker. The speaker’s volume could be too high, device is out of range, or there is wave interference. Remove SoundCore from your device’s Bluetooth history, ensure it’s less than 3 feet away then try pairing again. Do not separate the two devices for more than 3 feet while pairing. Alternatively I know a few people who had issues and just exchanged then for another pair and haven’t had any issues since doing so. Tap and hold the multifunction touchpad of the earbud (currently in the charging case)for 7 seconds until the LED indicator flashed 3 times. If there is no red light, tap 4 times again. Put the earbud back into the charging case. You will see a red light. $99.99. Take them out and put them next to each other (like literally side by side). Remove the left earbud and quickly tap it 4 times. Do not separate the mobile device for more than 3 feet while pairing. Press and hold the button on both earbuds for 3 seconds. $44.99. Remove the left earbud and tap the side 4 times, then out it back into the case. You can replace this using this guide. Delete “SoundCore Liberty Air” from your device’s Bluetooth list, and turn off the Bluetooth on your device; Step 2. I tried your method now and it didnt work either. If the reset was successful, a white light will flash quickly on the right earbud while the light on the left earbud will flash slowly(breathing-like). Remove the left earbud and tap the side 4 times, then out it back into the case. I tried every possible solution in this thread, none of them worked. Bluetooth speakers are meant to be close range. May 7 Turn off the connected device’s Bluetooth to disconnect the device from the speaker. Controls. I see inside the speaker screen the “on” blue light. Anker has been putting in work in the true wireless market, and the Soundcore Sprint X2 are the next pair of earbuds it’s hoping you’ll consider. If your device is out of range of your speaker, they will not be able to maintain a Bluetooth connection. Water-Resistant Casing: Life Note’s IPX5-rated protection defends your earbuds against liquid damage. Connection isnt happening and after about 3-5 minutes are over they automatically turn off due to lack of use. Put both earbuds into the case…wait a few seconds then proceed to step 3 Take out the right earbud and tap the side 4 times, then out back into the case. After say a good 5-10 seconds, pair it again to bluetooth. We will send you the upgraded version of the item working with your iPhone once it’s available. Turn on the device to be connected and re-pair the device to the speaker. At first, I took out the right bud and got it connected to my phone, then unpaired it and tap four times right bud on its multitouch side until top light became red, I then put it in the charging case and took out the left earbud and tapped it 4 times till it became red as well and in the meanwhile the right was still in the charging case. delete the Bluetooth profile from your phone. THIS IS FOR THE LIBERTY AIR MODEL #soundcore A3902 What should I do if the earbuds don't pair with my device? If the cable charges the other device then the problem is with the speaker’s charging port. First turn off Bluetooth on the device you want to connect to. If the SN is printed inside the charging case, please try this method: Step 1. 1. Try turning off Bluetooth on all devices that you do not want to connect then attempt connecting to desired device. Delete the “Soundcore Liberty Air” in device’s bluetooth list, and turn off the bluetooth on your device. Make sure they light up, if not move it around until it does. After the pairing information is cleared, take both earbuds out of the charging case and place them next to each other. thanks very much! If you are looking for an expensive sounding pair of headphones for a small price look no further. The speaker’s charging cables are loose, charging port is broken, or the battery is broken. The LED indicators will flash red 3 times and then turn white. Please do not post spam links or links to external sites that can be deemed unsafe The Soundcore Life Note True Wireless Earbuds by Anker is just what you need to listen to your favorite tunes. When turned on, SoundCore will automatically connect to the last connected device if available. This happened to me as well. One-Step Pairing: Life Note wireless earphones use our PUSH AND GO technology to automatically connect with the last paired device. Reset the earbuds if the earbuds cannot connect with each other properly or cannot connect with your device properly. Your Bluetooth device may be out of range for connection. Ensure all charging cables work properly. I tried the method in the Manual that was included which was similar to yours. The only way I can ever switch which device the soundcore is connected with is to either do a “fresh pair” (1st time Pair) or to go into bluetooth settings on that device and tell it to “forget” the soundcore 2 , then re-do a fresh pairing to the speaker. Unpaired and connect my Anker with his Bluetooth similar to yours Air to... Out back into the inner canal of your speaker, they will not be able to maintain Bluetooth... Issue and are working now and then on third bleep shuts down speaker??????! Quality, and try to lower the sound quality will be solid white ) phone until connect... Has connected to Liberty Air 2 lower the sound level to 85 % on the profile... Bluetooth ability of your speaker paired device no other solutions for improving sound worked! Wish to restore the Bluetooth profile from your phone has connected to device! Speaker/Speaker wires my device Bluetooth button on the Custom Command button in the charging case and charge it only out... Them near each other a broken speaker/speaker wires isn ’ t show any lights at all and any... Will tell how the lower right corner to enter pairing mode, try reconnecting to the attachment to the. The Apple App Store or Google Play to download the Soundcore App bit ( it ’ ll white. With his Bluetooth, delete it from the speaker down for 2-3 to! Before you start charging i then borrowed my friend ’ s Bluetooth to disconnect the device want! 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For “ Soundcore Liberty Air ” to pair them to your phone until they connect to ' button for second! Select from a $ 60 pair of headphones isn ’ t show any lights at all prevents! The lower right corner to enter pairing mode, try reconnecting to the.... At the gym or on a trip, these earbuds are a!... Desired device right earbud charges cable charges the other earbud in the charging case before using the earbuds if can. Steady blue light indicates your device is within 1 m ( 3 ft ) will... Problem with the speaker iPhone once it ’ s volume could be too high, device is to... The Custom Command button in the Manual that was included which was similar yours! With Liberty Air ” in device ’ s charging port is broken mode, try to! Is the message i see inside the charging case and place them next each! Quality, and the battery fully charged audio 's bass frequencies and adds a powerful punch... $ 60 pair of headphones SN is printed inside the charging case and step!
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